Privacy Policy

Sales Performance Assessment; Privacy Notice

1. Information We Collect
When you complete the MISDP™ Sales Performance Assessment, we may collect information that you voluntarily provide, which may include your name, email address, organization or company information, job title or role, responses to assessment questions, assessment results, and other information you choose to provide.
We may also automatically collect certain technical information when you access or complete the Assessment, such as IP address, browser type, device information, operating system, approximate geographic information, pages or screens accessed, and information relating to how the Assessment is used.
2. How We Use Assessment Information
Information collected through the Assessment may be used for purposes including:
* Providing and displaying Assessment results;* Generating Assessment summaries, observations, or recommendations;* Understanding the sales-development needs identified through the Assessment;* Responding to requests or inquiries;* Providing information about MISDP™ Sales Training where permitted by applicable law;* Improving the Assessment, its questions, scoring, content, and user experience;* Evaluating aggregate and non-identifying trends in Assessment responses;* Maintaining, securing, troubleshooting, and administering the Assessment and related website services; and* Complying with applicable legal and regulatory requirements.
We will not represent Assessment results as an independently verified audit or as a definitive measurement of an individual or organization's sales performance.
3. Assessment Responses and Business Information
Participants should provide only information that is reasonably necessary for completing the Assessment.
Participants should not submit passwords, payment-card information, government identification numbers, confidential customer information, trade secrets, proprietary information, or other highly sensitive information through the Assessment unless specifically requested and appropriate safeguards have been established.
Assessment responses may contain information relating to a participant's business, sales practices, employees, customers, or operations. Participants are responsible for ensuring that they have the appropriate authority to provide information concerning their organization or other individuals.
4. Use of Aggregated Information
We may use Assessment information in aggregated, statistical, or otherwise non-identifying form to understand general trends, improve our services, develop educational materials, and evaluate the effectiveness and usability of the Assessment.
We will take reasonable steps to ensure that information presented in aggregated or non-identifying form does not identify an individual or organization.
5. Service Providers
We may use third-party service providers to operate, host, maintain, analyze, secure, or support the Assessment, website, communications, analytics, scheduling, email delivery, or other related services.
Where appropriate, information may be processed by these service providers on our behalf and subject to contractual, technical, or organizational safeguards appropriate to the services they provide.
Third-party service providers may have their own privacy policies and terms of service.
6. Marketing Communications
If you voluntarily request information about MISDP™ Sales Training or otherwise provide consent where required by applicable law, we may use your contact information to communicate with you regarding sales training, sales coaching, assessments, educational resources, events, or related services.
Where consent is required for electronic marketing communications, we will obtain the applicable consent in accordance with applicable law.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us through the contact information provided in our Privacy Policy.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional, administrative, security, or other communications that are necessary to provide a service or respond to a request.
7. Assessment Results
Assessment results are intended for the participant who completes the Assessment and may be provided through the Assessment platform, email, or another method selected by MISDP™.
We will not intentionally publish an individual's Assessment responses or results publicly.
Participants should understand that information voluntarily submitted through an online service may be processed by technology and service providers necessary to operate that service.
8. Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and operational records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise as permitted or required by applicable law.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
When personal information is no longer reasonably required, it will be securely deleted, destroyed, or anonymized in accordance with our applicable policies and legal obligations.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.
However, no website, online platform, electronic transmission, storage system, or security measure can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.
10. Cross-Border Processing
Some of our service providers, technology providers, hosting providers, or other third parties may process or store information outside Canada.
Where personal information is transferred or processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed or stored, which may provide different privacy protections than those available in Canada.
We take reasonable steps to select service providers and manage information in accordance with applicable privacy requirements.
11. Consent
By voluntarily submitting personal information through the Sales Performance Assessment, you consent to the collection, use, and disclosure of your information for the purposes described in this Privacy Policy, subject to applicable law.
Where applicable law requires a different form of consent, we will use the consent mechanism required by that law.
You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or information.
12. Accuracy of Information
We rely on participants to provide accurate and appropriate information.
If you believe that personal information we hold about you is inaccurate or incomplete, you may contact us using the contact information provided in this Privacy Policy and request that the information be corrected, subject to applicable law.
13. Privacy Questions and Requests
If you have questions about the collection, use, disclosure, retention, or protection of personal information submitted through the MISDP™ Sales Performance Assessment, or if you wish to make a privacy-related request, please contact:
QOLD Business & People Development Inc.MISDP™ Sales TrainingEmail: ac.sgniniartselas%40ofni

We will respond to privacy inquiries and requests in accordance with applicable privacy legislation.
14. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to the Assessment, our services, technology, privacy practices, or applicable legal requirements.
The updated version will be posted on this website with the applicable effective date.
We encourage participants to review this Privacy Notice periodically.